When it comes to interface documentation formats, we’re all about using whatever analysts, project managers, and developers find helpful: Word site surveys, Excel lists, wikis, whatever works. Those tools are perfect for handling the baseline information around inbound and outbound channel specifications and transport specifics.
In recent customer conversations and in discussions on LinkedIn, one practice stood out: the use of sample messages to understand real-world systems. Sample messages contain a wealth of information about the systems that need to connect. [...]Read More