Privacy Policy

Introduction

Protecting your privacy is important to us. We are committed to respecting the confidentiality of the personal information we collect. This document explains how we handle your personal information.

Although Caristix handles your personal information with the best possible care, you accept and acknowledge that information or material which you provide electronically through your access to or usage of this website is not confidential or proprietary, except as may be required under applicable law, and acknowledge that unprotected e-mail communication over the Internet is subject to possible interception, alteration or loss. You also warrant that any information or material including ideas, concepts, know-how or techniques contained in this information which you provide to Caristix electronically through your access to or usage of this website does not infringe the rights of any person or entity, and accept and acknowledge that such information or material including ideas, concepts, know-how or techniques in this information may be used in whole or in part in any manner by Caristix including, but not limited to, reproduction, retransmission, publication of such information or material for the commercial purposes of Caristix or disclosure of your identity.

Collecting Personal Information

We may collect the following information:

• Last name
• First name
• Title
• Mailing address
• Postal or zip code
• Email
• Phone Number / Fax
• Credit card number

Personal information is gathered using forms that you fill out on our website. As indicated further, we also use log files and cookies.

Web Forms and Interactivity

Your personal information may be collected through the following types of forms:

• Web registration form
• Opinion-based survey
• Contact form

We may use the information we collect for the following activities:

• Order or request fulfillment
• Information/promotions
• Statistics
• Contacting you
• Website management and improvement

Log Files and Cookies

We collect the following information about your use of our website through log files and cookies:

• IP address
• Web browser
• Page visits and requests
• Connection day and time

This information enables us to improve our website and develop usage statistics.

Sharing Your Information

We commit to not disclose your personal information. However, we may share your personal information with third parties for the following purposes:

• Statistics
• Order or request fulfillment
• Partnership
• Promotion

Should you wish your personal information not to be disclosed, you can deny the access to your personal information during the collection of the information or, at any time, as explained in the following paragraph.

Removing Your Information

We provide you with the means to remove your personal information. This would mean, for instance, that you could ask us to remove your personal information from a mailing list. To have your information removed, you simply need to contact us via email at info@caristix.com, via phone at 418-872-4000 or via mail at 2900, Einstein street, Quebec City, QC, G1X 4B3, Canada.

Accessing and Modifying Your Information

We provide you with the ability to review, change, and delete your personal information. To do so, please contact us via email at info@caristix.com, via phone at 418-872-4000 or via mail at 2900, Einstein street, Quebec City, QC, G1X 4B3, Canada.

Security

The personal information that we collect is stored in a secure environment in Canada, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with all regulations applicable in Canada. Our employees are required to maintain the confidentiality of your personal information. To safeguard the security of your personal information, we have put the following measures into effect:

• SSL protocol
• Access authorization
• Access restriction
• Network surveillance software
• Backups
• Numeric certificate
• ID and password
• Firewalls

We maintain high standards of confidentiality through the use of up-to-date technology. However, no tool can provide complete security; you should be aware that there is always a small degree of risk inherent in transmitting personal information over the Internet.